C E N T R A L
Copyright (C) 2012 Contron IT. All Rights Reserved
Businesses today are relying more and more on computers and networking to increase productivity, quality of service and returns on the services or products they market. Computer technology makes it possible to enhance or quicken the process of doing business.
Therefore, we can clearly see that there is a need for a well organised structure of IT solutions in order for businesses to take full advantage of the new "Computer Age".
Now you are probably thinking, where does Contron IT fit into all of this... ? We would like to help you make those important decisions about your business needs concerning IT related issues.
Our team of consultants have the knowledge that you require to assist you in any decision making process.
4 Hour response time
Service calls can be logged with priority
Unlimited Hours Support Contracts
All issues are covered (if special software is installed please inform us)
Manned telephonic support
Monitored email Support
Remote assistance using Remote Desktop and Virtual private
Networking Planned or Emergency Onsite Support (extra cost may apply)
Monthly system health checks
Email and Internet monitoring via firewall (should one be installed)
Calls can be logged online http://www.contron.co.za/support
Call logged get assigned a ticket number via a ticketing system
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YOUR SEARCH IS OVER . . . CONTRON IT IS THE COMPANY OF CHOICE FOR YOUR TOTAL IT SOLUTION.
SERVICE LEVEL AGREEMENT WHICH IS NOT LIMITED TO BUT I HAVE LISTED A FEW FEATURES